VU RESORT MANAGEMENT LIMITED (NZ owned and operated company)Your Reservation Terms: Age: You must be 18 years or over. Payment will be taken in full at the time of booking and Proof of ID will be required on arrival and presentation of credit card All reservations made through this web site must be accompanied by credit card details and will the card will be debited the full amount at the time of reservation. Cancellation & Refund Policy: All cancellations must be received no later than 7days prior to your arrival. If you cancel 7 days prior to your arrival or less you will be charged 1night of the total accommodation amount. This includes no shows and cancellation of nights after arrival. Please note: Special events and promotional room rates/offers a no-cancellation policy applies, which means, no refunds or changes permitted. All cancellations and amendments must be received in writing. Refunds will only be made to the credit card debited for the original transaction. A processing fee of 3% of total amount of refund will be deducted from the total amount of each booking.